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Privacy Policy  

1. Introduction

At Skyroll Casino UK, your privacy and security are our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our mobile app, or engage with any of our gaming services. By accessing or using Skyroll, you acknowledge and agree to the practices described below.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring all data is handled lawfully, transparently, and securely. We only collect the information necessary to provide our services — such as managing your account, processing payments, verifying your identity, and meeting the requirements of UK gambling laws.

To keep your data safe, Skyroll Casino UK uses advanced encryption, secure payment systems, and strict internal access controls. If you ever have questions about your personal information, our compliance and support teams are available 24/7 to help.

2. Information We Collect

When you register or use Skyroll Casino UK, we may collect personal details including your name, date of birth, address, and contact information. Financial data, such as credit or debit card details, is required for secure deposits and withdrawals. We also collect technical information — including IP addresses, browser types, and device identifiers — to improve performance and ensure system security.

For verification purposes, we may ask for identity and address documents in accordance with UK Gambling Commission (UKGC) rules. This helps confirm that all users are over 18 and eligible to play. All data is stored securely and accessed only by authorised staff for legitimate operational or regulatory purposes.

Skyroll Casino UK does not knowingly collect or retain information from anyone under the age of 18. If such data is ever discovered, it will be removed immediately.

3. How We Use Your Information

The data we collect enables Skyroll Casino UK to provide a smooth, secure, and personalised gaming experience. We use your information to manage your account, process transactions, prevent fraud, and comply with legal requirements. It also helps us deliver technical support and communicate updates about promotions, new games, or features — but only if you choose to receive such messages.

We analyse user activity and system data to improve platform performance, ensure fairness, and maintain responsible gaming standards. Your information is never sold or rented to third parties. All processing complies with UK data protection laws, and every action we take prioritises your privacy and trust.

4. Data Storage and Security

All personal information is stored on secure servers within the United Kingdom or the European Economic Area (EEA). Skyroll Casino UK uses SSL encryption to protect sensitive data during transfer, and all internal systems are continuously monitored to detect and prevent unauthorised access.

Your data is retained only for as long as necessary to meet operational, legal, or regulatory requirements. Once these obligations are fulfilled, your information is securely deleted or anonymised. While no system is entirely immune to cyber threats, Skyroll Casino UK maintains robust, regularly updated security measures to minimise risk and protect player information.

5. Cookies and Tracking

Skyroll Casino UK uses cookies and similar tracking technologies to enhance functionality, analyse performance, and personalise the player experience. Cookies help us remember preferences such as language settings, login details, and session activity, ensuring a faster and smoother experience each time you visit.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may impact the performance of some website features. We only use tracking tools in accordance with UK data laws and for legitimate service improvement purposes.

6. Data Sharing

We do not sell or trade your personal data. However, we may share information with trusted third parties when necessary to operate our services — including payment providers, software developers, and regulatory authorities. All partners are bound by strict confidentiality agreements and comply with UK and EU privacy standards.

In certain cases, we may be legally required to share information with the UK Gambling Commission, law enforcement agencies, or government authorities in connection with investigations into fraud, money laundering, or other criminal activity. Any disclosure is made only when required by law and in a transparent manner.

7. Your Rights

Under the UK GDPR, players have full control over their personal data. You have the right to access, correct, or delete your information, as well as to restrict or object to certain types of processing. You may also opt out of marketing communications at any time.

Skyroll Casino UK respects these rights and ensures that all valid requests are handled promptly and transparently. Our aim is to give every player confidence that their data is protected and managed responsibly.

8. Responsible Gaming

Skyroll Casino UK takes responsible gaming very seriously and works hard to create an environment where players can enjoy entertainment safely and sustainably. We understand that gaming should always be a form of leisure, not a solution to financial or emotional challenges. To support this, we use advanced analytical tools and human oversight to detect potential signs of risky or harmful behaviour.

Our team handles all responsible gaming measures discreetly and respectfully, reaching out to offer guidance or self-help tools when needed. The goal is to promote balance and awareness, allowing every player to enjoy gaming responsibly.

Our key responsible gaming tools include:

  • Deposit Limits: Set daily, weekly, or monthly caps to manage your spending effectively.

  • Session Reminders: Receive notifications showing how long you’ve been playing to help maintain healthy playtime habits.

  • Time-Out Periods: Take short breaks from gaming when you need to pause and reset.

  • Self-Exclusion: Temporarily or permanently suspend access to your account if you wish to take a longer break.

  • Reality Checks: Get regular reminders of time spent and total wagers placed to stay aware of your activity.

  • Support Resources: Access direct links to professional organisations such as GamCare, GambleAware, and GamStop for confidential advice and assistance.

Skyroll Casino UK complies with all responsible gaming requirements set by the UK Gambling Commission and continuously reviews its policies to protect players. By combining education, proactive tools, and professional support, we ensure that every gaming experience remains positive, safe, and controlled.

9. Policy Updates

This Privacy Policy may be revised periodically to reflect changes in law, technology, or company practices. The date of the latest update will always be displayed at the top of the page. In the event of significant changes, we will notify users directly through the website or email communication.

Continued use of Skyroll Casino UK after updates signifies your acceptance of the revised terms. We encourage all players to review this policy regularly to stay informed.

10. Commitment to Privacy

At Skyroll Casino UK, protecting your personal data is a fundamental part of our mission. Every system, policy, and process is designed to ensure that your information is treated with integrity, confidentiality, and respect.

We are committed to maintaining the highest standards of transparency and trust. Your privacy is not just a legal obligation — it’s a promise that defines who we are as a responsible, secure, and player-focused online casino in the United Kingdom.