Terms & Conditions
1) Acceptance of Terms
By accessing or using the Skyroll Casino UK website or mobile application (together, the “Services”), you agree to be bound by these Terms & Conditions, our Privacy Policy, and any game- or promotion-specific rules displayed on the platform. These Terms form a legally binding agreement between you and Skyroll Casino UK. If you do not agree with any part of these Terms, you must stop using the Services immediately.
Skyroll Casino UK operates under the authority of the UK Gambling Commission (UKGC) and adheres to all applicable laws and licensing conditions. We may update these Terms to reflect changes in legislation, regulatory guidance, or operational requirements. The “Last Updated” date at the top of this page indicates the current version. Continued use of the Services after changes take effect signifies your acceptance of the revised Terms.
a) Contract Formation
Your agreement with Skyroll Casino UK takes effect when you create an account or, if earlier, when you first access the Services. By doing so, you confirm that you have read and understood these Terms and have the legal capacity to enter into this agreement. If you access the Services on behalf of another person or company, you warrant that you are authorised to act for them. We may request proof of such authority at any time. Failure to provide evidence may result in suspension or termination of your account.
b) Changes to Terms
We may revise these Terms periodically by publishing an updated version. Where material updates affect your rights, we will notify you via email or on-site notification. If you disagree with any updated Terms, you should cease using the Services and close your account. Continuing to use Skyroll Casino UK after an update means you accept the revised Terms.
2) Eligibility and Geographic Restrictions
The Services of Skyroll Casino UK are available only to individuals who are at least eighteen (18) years of age and legally permitted to participate in online gambling within the United Kingdom. By using our Services, you confirm that you meet these requirements and are acting on your own behalf.
We employ age-verification and geolocation checks to ensure compliance with UK law. Accounts opened or used in violation of these rules may be suspended or closed, and any bonuses or winnings may be voided. We reserve the right to refuse service or access to any user where required by law or regulatory guidance.
a) Age Verification
As part of the registration process, and at intervals thereafter, Skyroll Casino UK may request valid identity documents to confirm that you are 18 years or older. Until verification is complete, access to certain features, such as withdrawals, may be restricted. Providing false or altered documentation is strictly prohibited and may lead to account closure and potential reporting to the UK Gambling Commission or relevant authorities.
b) Legal Compliance
You agree not to use VPNs, proxies, or similar tools to disguise your location or bypass jurisdictional restrictions. It is your responsibility to ensure that your participation in online gaming complies with all laws that apply to you. Skyroll Casino UK will not be liable for consequences arising from unlawful use of our Services. You are also responsible for reporting and paying any taxes associated with your winnings, as required by UK law.
3) Account Registration and Security
To use the Services, you must create an account with accurate, complete, and up-to-date information. You are responsible for keeping your login credentials confidential and for all activity under your account. Sharing or transferring accounts is prohibited. We strongly recommend using a unique password and enabling all available security features.
You must notify Skyroll Casino UK immediately if you suspect unauthorised access to your account. We may suspend or close any account we believe is compromised or used fraudulently. Skyroll Casino UK is not responsible for losses resulting from failure to maintain the security of your account.
a) Single-Account Policy
To ensure fairness and prevent abuse, Skyroll Casino UK enforces a one-account-per-person, household, IP address, or device policy. Duplicate accounts may be closed, and related bonuses or winnings forfeited. If you believe your account was incorrectly flagged as duplicate, contact our support team for review. Attempts to create multiple accounts to exploit promotions or limits will result in permanent bans.
b) Security Measures
We use encryption, device fingerprinting, and advanced fraud-prevention tools to protect users and the integrity of our platform. You consent to these measures as a condition of using the Services. If irregular activity is detected — for example, multiple device logins, inconsistent IP locations, or suspicious payment behaviour — we may temporarily lock your account for investigation. Re-verification may be required before access is restored.
4) Verification (KYC) and AML Compliance
To comply with UK gambling and financial regulations, Skyroll Casino UK performs Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. You must provide valid identification, proof of address, and ownership of payment methods when requested. Refusal or failure to pass verification may lead to restrictions, account closure, or reporting to relevant authorities.
a) Source of Funds and Wealth Checks
In certain cases, Skyroll Casino UK may request evidence of the lawful origin of your funds, such as bank statements or proof of income. This process is confidential and conducted in line with UKGC guidelines. Failure to provide adequate documentation may result in deposit limits, account freezing, or closure.
b) Sanctions and PEP Screening
We conduct screening against sanctions lists and politically exposed person (PEP) databases as required by UK law. If a match is detected, enhanced due diligence will be performed. In rare cases, access may be denied or terminated to comply with legal obligations.
5) Deposits, Withdrawals, and Payment Methods
All deposits and withdrawals must be made in British Pounds Sterling (GBP) using approved payment methods listed on the platform. You may only use payment instruments registered in your own name. Minimum and maximum transaction limits may apply, and processing times can vary depending on the provider.
Withdrawals will usually be sent back via the same method used for deposits, subject to verification and AML checks. Bonus funds and associated winnings may be subject to wagering or withdrawal conditions. Skyroll Casino UK aims to process withdrawal requests promptly, but timelines depend on verification status and compliance reviews.
a) Chargebacks and Reversals
Initiating a chargeback without prior contact may be treated as a breach of these Terms. We may suspend the account and recover administrative costs incurred as a result. Relevant transaction data may be shared with payment providers to resolve disputes.
b) Withdrawal Processing
Withdrawals are processed as quickly as possible, typically within a few business days. However, further documentation may be required in some cases. Unverified accounts or inconsistent information may cause delays. You will be informed if additional steps are needed to complete processing.
6) Bonuses, Promotions, and Loyalty Rewards
Skyroll Casino UK offers bonuses, promotions, free spins, and loyalty rewards from time to time. Each promotion is governed by specific rules, including eligibility, wagering requirements, time limits, and maximum withdrawal limits. By claiming a bonus, you agree to these terms. Unless otherwise stated, bonuses are non-transferable and expire after the specified period.
a) Wagering Requirements
Bonuses may include wagering requirements indicating how many times the bonus (and sometimes the deposit) must be played before withdrawal. Game weighting varies: slots generally contribute 100%, while table games and live dealer titles may contribute less or be excluded.
b) Bonus Abuse
Any form of promotional abuse — such as creating multiple accounts, placing offsetting bets, or using minimal-risk strategies to clear wagering — is prohibited. Skyroll Casino UK reserves the right to void bonuses, remove winnings, and restrict future participation in promotions where misuse is detected.
7) Game Rules, RNG, and Fair Play
All games provided by Skyroll Casino UK come from licensed, reputable software suppliers regulated by the UK Gambling Commission. Each title uses an independently tested Random Number Generator (RNG) to ensure fairness and unpredictability. Detailed game rules, paytables, and payout information are displayed within every game.
Occasional maintenance, software updates, or network issues may temporarily affect availability but will not alter game results. Bets placed before interruptions are finalised based on system logs. Skyroll Casino UK may void wagers or adjust balances if malfunctions, errors, or rule breaches are identified.
a) Malfunctions and Errors
If a technical fault, display issue, or erroneous payout occurs, affected games or bets may be voided, and balances corrected to their proper state. “Malfunction voids all pays and plays” applies where stated by the game provider. Repeated attempts to exploit such errors are considered misconduct and may lead to forfeiture of winnings or permanent account closure.
b) Collusion and Prohibited Behaviour
Cheating, collusion, automated play (bots), or any form of unfair advantage is strictly prohibited. Skyroll Casino UK employs detection software and manual reviews to protect the integrity of all games. Accounts found engaging in such conduct may be suspended, winnings confiscated, and relevant authorities notified.
8) Responsible Gaming and Player Protection
Skyroll Casino UK promotes responsible play as an essential part of its operations. We are committed to providing a safe and enjoyable gaming environment where entertainment never leads to harm. We monitor activity and use behavioural analysis to identify early signs of risky or problematic play.
When potential issues are detected, our responsible gaming team may contact the player, suggest safer gambling tools, or apply temporary restrictions. These actions are always taken with discretion and respect for privacy. Our aim is to ensure gambling remains an enjoyable and controlled activity.
Responsible gaming tools available at Skyroll Casino UK include:
Deposit Limits: Set limits on how much you can deposit daily, weekly, or monthly.
Session Reminders: Receive notifications about how long you’ve been playing.
Time-Out Periods: Short breaks to pause activity and regain control.
Self-Exclusion: Temporarily or permanently close your account to stop all gaming activity.
Reality Checks: In-game alerts showing your playtime and total bets.
Support Services: Direct links to GamCare, GambleAware, and GamStop, offering confidential help and advice.
We work in full compliance with UK Gambling Commission requirements and collaborate with leading support organisations. At Skyroll, we believe that responsibility, transparency, and awareness are key to maintaining a healthy gaming experience.
9) Intellectual Property Rights
All intellectual property on the Skyroll Casino UK platform — including content, graphics, software, logos, and trademarks — is owned by Skyroll or its licensed partners. These materials are protected under UK and international copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable right to use the Services for personal entertainment only. Copying, modifying, distributing, or reverse-engineering any part of the platform without written permission is strictly forbidden. Violations may result in account closure or legal action.
a) User-Generated Content
If you submit feedback, reviews, or other content to Skyroll Casino UK, you grant us permission to use, reproduce, or display such material for promotional or service-improvement purposes. Submitted content must not be illegal, defamatory, or infringe on third-party rights. We reserve the right to remove content that violates these terms or harms our reputation.
b) Third-Party Rights
Some logos and game materials belong to third-party suppliers. You may not reproduce or use these assets without prior authorisation. Skyroll Casino UK ensures that all software providers featured on the platform are licensed and compliant with intellectual property laws.
10) Suspension and Termination
Skyroll Casino UK reserves the right to suspend or terminate accounts at its discretion if evidence of fraud, violation of these Terms, or regulatory breaches is found. Accounts may also be closed following long periods of inactivity or player-requested self-exclusion.
During suspension, deposits, withdrawals, and gameplay may be temporarily restricted. Permanent closure may occur in cases of repeated violations or confirmed misuse. Players will generally be notified of suspension reasons unless prohibited by law or ongoing investigation.
a) Grounds for Suspension
Suspicious activity, multiple account creation, chargebacks, unauthorised software, or manipulation attempts may trigger account suspension. Such measures are protective and not punitive, allowing time to review and verify the situation.
b) Effects of Termination
If an account is permanently closed, remaining verified balances (minus withheld amounts due to fraud or legal orders) will be returned via the registered payment method. Promotions and bonuses end immediately. Future registration may be denied if the closure resulted from serious breaches.
11) Limitation of Liability
Skyroll Casino UK provides its Services “as is,” without warranties of any kind, express or implied. To the fullest extent permitted by UK law, Skyroll, its employees, and partners shall not be liable for indirect, incidental, or consequential damages arising from use of our Services, including loss of winnings, profits, or data.
We do not guarantee uninterrupted access or error-free performance. While every effort is made to ensure reliability, occasional downtime or maintenance may occur. Some jurisdictions may not allow certain limitations, so these provisions may not apply in all cases.
a) Service Interruptions
Temporary service interruptions caused by maintenance, software updates, or internet issues may occur. Skyroll Casino UK is not responsible for losses caused by connection failures or player-side device problems. Bets placed before disruption will be resolved according to logged outcomes.
b) Third-Party Links
Our site may include links to external websites or services not controlled by Skyroll. We are not responsible for their content, security, or privacy policies. Using third-party services is entirely at your own risk.
12) Disclaimers and Force Majeure
Skyroll Casino UK is not liable for delays or failures resulting from circumstances beyond our reasonable control, including natural disasters, war, internet outages, government restrictions, or labour disputes. In such cases, operations may be temporarily suspended until normal service resumes.
a) Technical Limitations
While we employ advanced technology and redundancy systems, uninterrupted service cannot be guaranteed. Players are responsible for maintaining stable connections and using compatible devices. Performance issues caused by outdated software or unsupported browsers are outside our control.
b) Regulatory Changes
If new laws or UKGC licensing changes affect our ability to operate, Skyroll Casino UK may suspend or withdraw services in affected regions. In such cases, players will be allowed to withdraw available balances in accordance with UK regulations.
13) Dispute Resolution and Governing Law
These Terms & Conditions are governed by the laws of England and Wales. In the event of a dispute, players agree to first contact our support team to seek informal resolution. If the matter remains unresolved, it may be referred to an Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission.
Legal proceedings, if required, will take place in the courts of England and Wales. Class actions and collective claims are not permitted.
a) ADR and Mediation
We work with independent ADR providers who can fairly assess unresolved disputes between players and the casino. Decisions made by ADR services are impartial and binding under UKGC rules.
b) Informal Resolution
Most issues can be resolved quickly by contacting our customer support team. We encourage good-faith communication before pursuing any formal complaint.
14) Modifications and Updates
Skyroll Casino UK may amend these Terms & Conditions from time to time to reflect regulatory updates or operational improvements. Revised Terms become effective immediately upon posting. Players will be notified of significant updates via email or website announcement.
If you disagree with the new Terms, you must stop using the Services and close your account. Continuing to use the platform constitutes acceptance of the updated version.
15) Contact and Support
For any questions, complaints, or clarification regarding these Terms, our support team is available 24/7. We are committed to providing transparent and helpful assistance regarding account management, payments, verification, or technical concerns.
Communication is handled in English, and these Terms are the governing version in all legal interpretations. If any clause is deemed invalid by a court, the remaining sections shall remain in full effect.
By using Skyroll Casino UK, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety